DPA Health User Overview

DPA Health is the all-new DG Technologies cloud-based Fleet Management software for truck electrical systems, including Batteries, Starters and alternators!

DPA Health benefits the user with:

– Reduced Predictive Maintenance time (3-4 minutes vs. 45 minutes for RP129)
– Providing off-board diagnostics and prognostics of the primary electrical system (Battery, Starter, Alternator, and Cable) through the vehicle diagnostic connector
– Report Generation through the Truck-Connect.com portal
– Data files automatically transferred to Cloud Dashboard
– Data Storage large enough for the largest vehicle fleets
– State of Health analysis of Charging Circuit, Battery Pack, and Starting Circuit

In this video, John gives a tutorial on how you can get started with the www.truck-connect.com portal and DPA Health, as well as introduces you to the DPA Mobile Diagnostics Android app. From there, he explains how to start the process with your new DPA XL diagnostic device and cut your usual 45 minute predictive maintenance time into just a 3-4 minute test!

DPA Health is a PC software application that runs on a laptop, plugs into the truck through a DG Technologies DPA XL. The software securely extracts data from the vehicle network, sends that encrypted data to the cloud through your wireless connection from the PC and in less than 5 minutes you can see the results for state of health of your vehicles electrical system components. Fleet managers and owners can then log into the www.truck-connect.com portal and get an overall view of their entire vehicle fleet.

The DPA XL

The DPA XL is the key ingredient to all things TruckConnect. Whether you’re using our DPA Health application, connecting to our Android Mobile App, or using Synercon Technologies’ TruckCrypt software, the DPA XL Heavy Duty diagnostic scan tool will Protect Your Uptime when using TruckConnect.

The DPA XL is DG Technologies’ newest, TMC RP1210 compliant Dearborn Protocol Adapter (DPA) with current and future technologies built-in for years of shop services. It is the leading tool of choice for Diagnostics and Reprogramming of Heavy-Duty, Medium-Duty and some Light-Duty vehicles and covers over-the-road, bus, construction, agricultural, military, industrial stationary equipment and fleet vehicle segments.

Shop Now!: https://www.dgtech.com/shop/
DPA XL: https://www.dgtech.com/dpaxl/
VSI NxGen: https://www.dgtech.com/vsi-nxgen/
Cybersecurity: https://www.dgtech.com/cyber-security/
Technical Support: https://www.dgtech.com/tech-support/
Contact Us: https://www.dgtech.com/contact-info/

Follow DG!

Twitter: www.twitter.com/dgtechnologies
Facebook: www.facebook.com/vehiclenetworksolutions
Instagram: www.instagram.com/dg_technologies
YouTube: www.youtube.com/@DGTechnologies
Linkedin: https://www.linkedin.com/company/dg-technologies_561427

For further information:

Dearborn Group Inc.
33604 West Eight Mile Road
Farmington Hills, MI 48335
1-248-888-2000
info@dgtech.com

General Contact:  

Mr. John McNelis
Sales and Marketing Manager
jmcnelis@dgtech.com

Join the DG Technologies mailing list!

DG Technologies has recently launched a new mailing list! With a free registration here, you can be among the first to know of new happenings at DG Technologies.

Whether its a new product launch, a product update release, a company update or a coupon code, there is plenty to sign up for!

Join today for free, and never miss a product update.

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PRESS RELEASE
Farmington Hills, MI, USA, July 27, 2023 – Announcing the All New Integrated Support Services for DG Technologies and Synercon Technologies

Dearborn Group, Inc., Announces Integration to Enhance Customer Support

Effective immediately Dearborn Group Inc., announces the merger of Sales and Technical Support Teams and contact information for DG Technologies and Synercon Technologies.

We’ve combined our resources to improve our already industry leading technical and sales support. Our USA based group will now be available to assist you from a single phone number and email address.

You can now reach both the Synercon Technologies and DG Technologies Teams at 1-248-888-2000 or techsupp@dgtech.com! You can still reach Sales at sales@synercontechnologies.com or sales@dgtech.com.

Our fully trained and dedicated staff is here to help whether you work for a vehicle OEM, Tier supplier, Fleet, Law Enforcement Agency, Consultant, Independent or DIY’r and whether you use DG Technologies products or Synercon Technologies products.

Our People, products and services are all part of the leading Vehicle Networks Solutions group of companies under Dearborn Group, Inc.

Dearborn Group Inc, a diagnostics and vehicle network solutions provider for over 35 years, has worked in association with, and alongside many domestic and foreign OEMs, and Tier 1 & 2 suppliers to the automotive, heavy-duty, agriculture, off-road, cybersecurity and recreational vehicle transportation markets.  Dearborn Group has a long affiliation and ties to SAE International, American Trucking Association’s (ATA’s) Technology & Maintenance Council (TMC), tier 1 & 2 supplier organizations, and is a leading provider of aftermarket diagnostic products, engineering development tools, DG CyberTech and heavy vehicle digital forensics.

For further information:

Dearborn Group Inc.
33604 West Eight Mile Road
Farmington Hills, MI 48335
1-248-888-2000
info@dgtech.com

General Contact:  

Mr. John McNelis
Sales and Marketing Manager
jmcnelis@dgtech.com

FARMINGTON HILLS, MICHIGAN (7/10/2023) – The VSI NxGen automotive diagnostic tool has received a new release from DG Technologies, #1 in Secure Diagnostics. Version 3.07 is out now, enhancing your J2534 adapter with new cybersecurity and firmware updates. The VSI NxGen works on all makes and models!

Download Here

Version 3.07 Update Includes:

• Improved speed and performance
• Enhanced security features
• J2534 VSI NxGen DLL 04.04/05.00 updates
• J2534SDK updated
• Start/Stop and Connect/Disconnect improvements for ISO9141/ISO14230
• ISO15765 flow control enhancements
• Connection/disconnection CAN-related protocol improvements
• Latest OEM software compatibility updates
• Minor fixes and improvements

DG Technologies’ VSI NxGen latest and most secure device providing technicians & vehicle security professionals ECU programming, ADAS calibration, diagnostics and security access with J2534-1/-2 compliance while using OEM software subscriptions. Free DGD diagnostic software included.

Contact DG sales: 

John McNelis
sales@dgtech.com
(248) 888-2000
33604 W Eight Mile Rd.
Farmington Hills, MI 48335

Technical Support:
techsupp@dgtech.com
(248) 888-2000

DG Technologies
www.dgtech.com
33604 W Eight Mile Rd.
Farmington Hills, MI 48335
(248) 888-2000

Follow DG!

Twitter: www.twitter.com/dgtechnologies
Facebook: www.facebook.com/vehiclenetworksolutions
Instagram: www.instagram.com/dg_technologies
YouTube: www.youtube.com/@DGTechnologies
Linkedin: https://www.linkedin.com/company/dg-technologies_561427

DPA XL Version 3.07 is Now Available for Download!

FARMINGTON HILLS, MICHIGAN (7/7/2023) – The DPA XL has received a new release from DG Technologies, #1 in Secure Diagnostics. Version 3.07 focuses on further enhancing our latest commercial medium and heavy-duty adapter with new software cybersecurity and firmware updates. The DPA XL is designed to Protect Your Uptime!

Download Here

Version 3.07 Update Includes:

• Improved speed and performance
• Enhanced security features
• RP1210 CAN-related autobaud connection improved
• Start/Stop and Connect/Disconnect improvements for engineering applications
• Compatibility validation with additional OEM applications

Remember to check TruckConnect to find more ways we are driving innovation to Protect Your Uptime! Find out how DPA Health can enhance fleet maintenance efficiency and DPA MD for Android can put the DPA XL power in the palm of your hand.

Contact DG sales: 

John McNelis
sales@dgtech.com
(248) 888-2000
33604 W Eight Mile Rd.
Farmington Hills, MI 48335

Technical Support:
techsupp@dgtech.com
(248) 888-2000

DG Technologies
www.dgtech.com
33604 W Eight Mile Rd.
Farmington Hills, MI 48335
(248) 888-2000

Follow DG!

Twitter: www.twitter.com/dgtechnologies
Facebook: www.facebook.com/vehiclenetworksolutions
Instagram: www.instagram.com/dg_technologies
YouTube: www.youtube.com/@DGTechnologies
Linkedin: https://www.linkedin.com/company/dg-technologies_561427

DG Technologies Cybersecurity: The Basics to Protecting Your Data

With DG Technologies having a major presence in various Cybersecurity events, teaching courses and implementing Cyber protection in all of our business and products, it is important to us to relay our message to our customers to secure technology in the transportation industry.

First, lets talk about Business Email Compromise, or BEC. Business Email Compromise is a rising phishing trend that relies on people’s helpfulness. Fraudsters use this type of phishing attack to impersonate an executive to con an employee into sending wire transfers to a fraudulent account. When successful, BEC attacks have a dramatic financial impact, accounting for approximately $1.8 billion in adjusted losses in 2020.

Hackers can even mimic login pages for business platforms users are familiar with such as Microsoft Office. These are used to steal credentials from links sent to recipients via email, prompting the user to log into their account, in turn stealing sensitive information. Now that the information is input into their mimic login page, scammers now have access to that users’ account.

Scams such as this caused 90% of data breaches in 2020. Employees are falling for phishing scams at an alarming rate. Therefore, it is important to educate employees on the risks of these emails, how to spot them and to pay attention to the emails they are receiving. Cybercriminals have ramped up their efforts due to their success in these attempts, and will only continue to do so as long as their tricks are effective.

Think before you click

Phishing attempts are avoidable, though it may be easier said than done. Step one in helping your business avoid phishing attempts is to make sure employees recognize them as soon as possible. Phishing emails encourage and trick users to click links, open attachments and take action on items. They can be very convincing and look almost identical to the site or page they are mimicking. According to Cisco’s 2021 cybersecurity report, at least one person clicked a phishing link in approximately 86% of organizations surveyed.

Below are a few ways to help identify an email attack in disguise:

• You aren’t expecting the email or don’t recognize the sender. Never click any links or open attachments from suspicious emails.
• The hyperlink directs to a different website. Hover your mouse over a URL without clicking it to display the actual link at the bottom of your browser window. If the link is different from what you expect, don’t click it.
• The email is unexpected but includes company branding. Don’t assume emails with the correct company logo or colors are legitimate. Cybercriminals often use professional “phishing kits” to match the logo, website, and email formats of organizations.
• The email contains typos and grammatical errors. Cybercriminals often have errors in their phishing attacks found in the subject line, email address, email body, or URLs.
• The email demands you send personal or confidential information, such as account numbers, login credentials, or passwords. Financial institutions and government agencies will never email you to request this type of personal information.
• The email includes urgent messages or threats. Cybercriminals count on recipients to act without thinking and include wording such as, “We suspended your account due to unusual activity. Click here now to verify your name and date of birth!”
• The “sender” is an executive demanding money via wire transfer or gift card. Don’t act rashly when you see urgent emails from executives within your company.

Your first line of defense: Your Employees

Make sure you are educating employees and on the signs of a phishing email attempt. Cybercriminals are targeting employees all over the world , having educated employees can significantly reduce the risk of a potential attacks.

• Create a robust security awareness program. Preventing fraud begins with training your employees. Your cybersecurity protocols are only as strong as your weakest employee when it comes to cybersecurity know-how. Continuously train employees on the newest methods of cyberattacks and preventative measures.
• Add an external email banner. This is a banner that appears at the top of emails when the sender is from outside your organization. Using an external email banner draws attention to the fact that the message isn’t from someone within the company, which can help your employees be more vigilant to potential phishing attempts.
• Empower employees to verify vendor requests. Fraudsters watch traffic between companies to identify the vendors they use, then pose as those vendors to request changes to an existing account or divert funds to new account. Employees should be trained to contact vendors using other established communication channels to verify any unexpected or suspicious request.
• Put a reporting process in place. Develop a process for employees to report suspicious emails to your cybersecurity team. Remind employees that reporting these emails can help to protect them, their fellow colleagues, and the entire organization from fraud.

Cybersecurity is an ever-growing concern especially in the transportation industry and it cannot be understated the importance of keeping employees and customers informed to prevent as many attacks as possible.

We hope this article can shed some light on the threats we see today and encourage all to follow DG Technologies for more information on Cybersecurity, and how to keep your company safe from online threats.

DG Technologies
www.dgtech.com
33604 W Eight Mile Rd.
Farmington Hills, MI 48335
(248) 888-2000

Follow DG!

Twitter: www.twitter.com/dgtechnologies
Facebook: www.facebook.com/vehiclenetworksolutions
Instagram: www.instagram.com/dg_technologies
YouTube: www.youtube.com/@DGTechnologies
Linkedin: https://www.linkedin.com/company/dg-technologies_561427

The SAE Fellow Membership designation is awarded to an elite group of professionals in the automotive, commercial vehicle, and aerospace industries who have made a significant impact on mobility through leadership, research, publishing, innovation, and volunteering. (via SAE)

Congratulations to DG Technologies President & Former SAE Detroit Section Chair Mark Zachos, on being inducted to the 2022 Class of SAE Fellows! DG continues to participate in industry organizations such as SAE, TMC and others, providing training and consulting in Cybersecurity!

Your DPA XL tool is designed to Protect Your Uptime. We’re working hard to make sure our tools stay up to date and are enhanced with each update to ensure our customers can perform diagnostics and maintenance to their trucks at all times.

Updating your DPA XL can improve your user experience, and is safe and secure due to our CyberGuard protection. We strongly recommend you keep your DG Technologies software and tools up to date. By bookmarking the ‘downloads’ page, you can always have the newest features and enhancements available to you at the click of a button.

We have put together a video giving users a first hand look of how to install DG Technologies updates with our Driver and Software Updater and our DPA XL Firmware Updater. With our CyberTech brand and built-in Cyberguard protection, you can be sure our updates will cause no problems and are safe and secure from any malicious files getting to your computer or corrupting your DPA XL.

Here is a link to our tutorial, enjoy:

NEW VSI NXGEN VERSION 3.06 AVAILABLE NOW FROM DG TECHNOLOGIES

DG Technologies, #1 in Secure Reprogramming, has just released the latest VSI NxGen software update to the DG Technologies downloads page.

This new version offers customers significant improvements in performance and security. It offers speed, compatibility and cybersecurity like no other product on the market today.

New VSI NxGen Features:

• Cyberguard Firmware Features Enhanced
• Various Cybersecurity updates
• Fixed intermittent errors reading DTC’s from ISO 14230
• USB driver updated to handle large fast asynchronous data transmissions
• Resolved communication errors with 2022-2023 Stellantis vehicles

DG Technologies recommends users keep their tools up to date with the latest software version. To download, go to www.dgtech.com/downloads and select ‘VSI Products’. You should bookmark and save this page in your favorites to ensure you always have the latest software updates. Make sure you download the new software to your laptop and follow up with the firmware update of your VSI NxGen hardware.

Watch our News page, follow DG Technologies on all social media platforms and be sure to leave us a review of your experience with the VSI NxGen here.

Facebook: www.facebook.com/vehiclenetworksolutions

Twitter: www.twitter.com/DGTechnologies

Instagram: www.instagram.com/dg_technologies

Youtube: https://www.youtube.com/@DGTechnologies

LinkedIn: https://www.linkedin.com/company/dg-technologies_561427/

NEW DPA XL VERSION 3.06 AVAILABLE NOW FROM DG TECHNOLOGIES

DG Technologies, #1 in Secure Diagnostics, has just released the latest DPA XL software update on the DG Technologies downloads page.

This new version offers customers a huge update. It offers speed, compatibility and cybersecurity like no other product on the market today to Protect Your Uptime!

New DPA XL Features:

– Updated RP1210 DLL
– RP1210 Loopback filters enhanced
– CyberGuard firmware features updated
– Secure Bootloader updated
– CyberGuard enhanced firmware updater application
– Updated Autobaud features
– Updated support for D-PDU and ISO 15765
– CAN FD data phase rate enhanced
– Various cybersecurity updates

DG Technologies recommends users keep their tools up to date with the latest software version. To download, go to www.dgtech.com/downloads and select ‘DPA Products’. Bookmark and save this page. Make sure you download the new software to your laptop and follow up with the firmware update of your DPA XL hardware.

Watch our News page, follow DG Technologies on all social media platforms and be sure to leave us a review of your experience with the DPA XL here.

Facebook: www.facebook.com/vehiclenetworksolutions
Twitter: www.twitter.com/DGTechnologies
Instagram: www.instagram.com/dg_technologies
Youtube: https://www.youtube.com/@DGTechnologies
LinkedIn: https://www.linkedin.com/company/dg-technologies_561427/